Overview If you enjoy the idea of fast paced mental health crisis assessment and intervention work in an inter-disciplinary setting then consider joining the Behavioral Healthcare Providers (BHP) team, a service of MHealth Fairview. BHP Licensed Mental Health Professionals consult with Emergency Department Physicians and Nurses in over 30 hospitals across Minnesota and Wisconsin to understand and support people presenting with Mental Health and Substance Use concerns. Our clinical model supports your professional judgment and decision making with state-of-the-art standardized assessment tools and logistical support to allow you to focus on clinical care. As a BHP team member there are opportunities to provide crisis work face to face in high volume settings and/or providing care through Tele-Medicine for multiple lower volume sites as positions are available. The work is perfect for mental health generalists who like variety or those who want to expand their skills with different age and diagnostic groups. This position is a casual position and requires two 8-hour shifts per month (day, evening, or overnight shifts available) and is located at the University of Minnesota Medical Center - Fairview West Bank Emergency Department. This role provides behavioral crisis assessments via face to face interactions with patients. At BHP, wehave been positively impacting the community since 2002. We helpyouthand adults receive timely and compassionate care during periods of crisis.We are firmlycommitted toimprovingcommunityhealth and aretransforming the ways in which crisis assessments and behavioral health services are availablethroughtechnologicalinnovationand community partnerships. Responsibilities/Job Description Clinical Services: - Provides coordinated care by initiating client centered consultation with internal and external providers involved in care or services. Responsible for obtaining the necessary releases
- Provides crisis call support and determines appropriate level of care, as needed, for clients
- Completes a comprehensive behavioral assessment in person or virtually via telehealth to identify patient needs and to recommend a level of care
- Provides psychotherapy for clients
- Assesses and completes the DEC (Diagnostic Evaluation Center) assessment form for all crisis patients
- Determines appropriate disposition, coordinates care, and provides discharge summaries for patients
- Collaborates with the patient, medical doctor, and family to create a treatment plan based on medical necessity and the patients preference for care
- Provides primary communication to collaborating partners, e.g. Hospital emergency departments, schools, primary care clinics, assisted living, and other treatment providers
- Adheres to all policies and procedures
- Maintains knowledge of available community resources and procedures for hospitalizations
Record Keeping: - Obtains all necessary documents, information, and signatures from patients in order to complete assessments and coordinate care
- Conducts risk assessments, de-escalation techniques/suicide prevention, and/or mental status evaluation
- Promptly and accurately documents patient information, the major crisis or treatment issues and expectedoutcomes based on medical record-keepingstandards. Documents/charts according to department standards, policy and regulatory and accrediting bodies requirements
Service to Internal and External Customers: - Responsible for responding to queries pertaining to services that can be provided to best meet the needs of the patient
- Troubleshoots technical issues with telehealth sites
- Locates and schedules routine and crisis appointments for patients within the established timeframe
- Establishes and maintains positive and professional working relationships with internal staff, external service providers and other state and county agencies
- Engages in appropriate professional development through continuing education, membership in professional organization and licensure as eligible
- As requested, participates in nonclinical activities such as committee work, quality improvement teams, performance improvement and grant initiatives
Qualifications Required: - Masters Degree, from an accredited school, in Social Work, Psychology, or closely related discipline
- Basic Life Support Certification
- Valid Minnesota drivers license, access to a car during designated hours, proof of auto insurance coverage
- One of the following licenses in good standing in the State of Minnesota:
- Licensed Psychologist (Doctoral or Master's)
- Licensed Independent Clinical Social Worker
- Licensed Marriage Family Therapist (Doctoral or Masters)
- Licensed Professional Clinical Counselor (Doctoral or Master's)
- Good working knowledge of electronic health records as well as a comfort level and willingness to utilize computer-based platforms for assessments along with proficiency with computers
- Ability to handle multiple tasks at one time and to quickly switch from one task to another
- Willingness to become licensedin the state of Wisconsin
Preferred: - Three or more years experience in crisis counseling/situations or clinical therapy
- One to three years leadership experience in a behavioral related field, managed care or call center
This position requires remote work. In addition to adhering to all Fairview policies, guidelines, procedures, the Fairview Commitments, and the Code of Conduct, it is the expectation the following requirements of the remote work policy will be met, including but not limited to: - Remote workspace that is clean, safe,andprofessional.
- Maintains an internet connection consistent with Fairview standards at remote workspace.
- Remain productive and responsive during their scheduled work hours.
- Attend primary Fairview location, as needed.
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