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Program Manager, Crisis Intervention
Harris Health System
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Program Manager, Crisis Intervention

Harris Health System

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Details
Posted:
February 12, 2021
Location:
Houston, Texas
Salary:
77,726.27 - 101,035.59
Type:
Full Time - Experienced
Discipline:
Mental Health/Social Services
Preferred Education:
Masters

Harris Health System Hospital Program Manager, Crisis Intervention Team (PMCIT) has the primary responsibility for leading the crisis intervention team in the emergency departments at the Harris Health System.  The PMCIT collaborates with multiple Harris Health System departments, medical staff, and the interdisciplinary teams to ensure the safe implementation of crisis intervention techniques to improve patient and staff safety, adherence to regulatory guidelines, and improved patient outcomes.  The PMCIT monitors and communicates the status of the intervention as well as patients¿ and staff response and ensures that appropriate measures are undertaken before, during, and after the crisis intervention.  The PMCIT serves as a resource to the Harris Health System Leadership Teams in areas related to organization-wide safety and complies with standards as established by professional national and state organizations, evidenced based practice, local, state, and national regulatory agencies, and institutional policies and procedures.  The PMCIT upholds high standards of integrity and ethical behavior; educates and mentors others; is a role model of professionalism; and participates in system, professional and community activities.

Degrees / Licenses & Certifications:
Bachelor of Nursing Degree from an accredited School of Nursing; Masters degree in Nursing or related field preferred (And) Registered Nurse licensed to practice nursing in the State of Texas

(Or)

Masters in Social Work from an accredited school of Social Work (And) Licensed Master Social Worker (LMSW); Licensed Clinical Social Worker (LCSW) preferred.
  
(And)
i. Related specialty certification required within two years of employment.
ii. Accredited Satori Alternatives to Managing Aggression (SAMA) certification required
iii. Basic Life Support from a hospital-based American Heart Association (AHA) approved program
iv. Other certificates as required by unit/service.

Work Experience: Five (5) years of work experience required; mental health crisis intervention inpatient psychiatric hospital experience preferred

Management Experience: Two (2) years of project management or supervisory experience

Communication Skills: Above Average Verbal (Heavy Public Contact), Writing / Reports

Proficiencies: MS Word, Personal Computer

Job Attributes

Knowledge/ Skills/ Abilities: Analytical, Medical Terms

Work Schedule: Weekends, Holidays, Flexible

Other Requirements: Behavioral Health Crisis Intervention Training, Education and Implementation; Documentation in EMR; National, State, and local regulations governing behavioral health care; de-escalation techniques.

Internal Number: 153967
About Harris Health System
Harris Health is a nationally recognized health system comprising three teaching hospitals and an extensive network of ambulatory care centers serving the people of Harris County, Texas, since 1966. Staffed by the faculty, fellows and residents from two nationally ranked medical schools, Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth), Harris Health is the first healthcare system in Houston to receive the prestigious National Committee for Quality Assurance (NCQA) designation for its network of patient-centered medical homes. Each year, Harris Health provides more than 1.8 million total outpatient visits through its more than 40 ambulatory care facilities. Additionally, Harris Health sees more than 177,000 emergency visits at its Level 1 and Level 3 trauma centers and 35,000 hospital admissions through its three hospitals: Ben Taub, LBJ and Quentin Mease. Established by voter referendum to enhance the level of charity care available in the community, Harris Health System has often received national recognition for serving those in need and for its achievements in operational excellence, such as being named to the 2011, 2012, ...2013 and 2014 Most Wired Hospitals lists by the American Hospital Association’s Hospitals & Health Networks magazine. Additionally, Harris Health System is pleased that each of its three hospitals — Ben Taub, Lyndon B. Johnson and Quentin Mease — achieved Pathway to Excellence™ designation by the American Nurses Credentialing Center.
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