Social Worker Program Coordinator - Intimate Partner Violence and LGBTQ
Veterans Affairs, Veterans Health Administration
Location: Austin, Texas
Mental Health/Social Services
Internal Number: 667097600
The incumbent shares split duties of Intimate Partner Violence Assistance Program Coordinator (IPVAP-C) and LGBTQ+ Veteran Care Coordinator within the Social Work Service of the Central Texas Veterans Health Care System. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. Physical Requirements. See VA Directive and Handbook 5019. English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations:In addition to the basic requirements for employment, the following criteria must be met when determining the grade level. Social Worker (Program Coordinator), GS-12 Experience and Education. One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs:(a) Knowledge of program coordination and administration which includes consultation, negotiation, and monitoring.(b) Knowledge and ability to write policies, procedures, and/or practice guidelines for the program.(c) Ability to supervise multidisciplinary staff assigned to the program.(d) Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s).(e) Ability to provide training, orientation, and guidance within clinical practice. Preferred Experience: Knowledge of and experience with program coordination and administration which includes consultation, negotiation, and monitoring. Knowledge and ability to write policies, procedures, and/or practice guidelines for program. Experience working with geriatric and/or college aged populations. Skill in organizing work, setting priorities, meeting multiple deadlines, evaluating assigned program areas. Ability to provide training, orientation, and guidance within clinical practice. References: VA Handbook 5005/120 Part II Appendix G39, September 10, 2019The actual grade at which an applicant may be selected for this vacancy is GS-12. Physical Requirements: Walking; Standing; Ability for rapid mental and muscular coordination simultaneously; Far vision correctable in one eye to 20/20 and to 20/40 in the other; Ability to distinguish basic colors; Hearing (aid permitted); Clear speech. ["VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU INTIMATE PARTNER VIOLENCE ASSISTANCE PROGRAM COORDINATOR Develops and implements the Program specific to his/her area of assignment and ensures compliance and collaboration with local facility and the VA Central Office Intimate Partner Violence Assistance Program initiatives. The incumbent administers information and analytical systems to evaluate and enhance the quality of service provided to Veterans, families, Caregivers and VA employees impacted by intimate partner violence. Develops and implements information systems to track service activities including visits, referrals, demographics, equipment utilization and Veteran satisfaction. Develops implements and evaluates clinical guidelines and protocols to establish appropriate utilization of services. Creates educational tools, develops programs and implements training focused on specific IPV needs/issues. Provides education and in-service training to VAMC employees, Veterans, families and Caregivers. Provides ongoing consultation and support to colleagues regarding IPV assistance. Develops and facilitates support groups. The incumbent provides referrals to VA medical and mental health treatment and to other VA services including VA benefits, as well as community-based social services and other non-VA entitlement programs. Will maintain a knowledge base of current theory and treatment modalities by reading professional journals, attending conferences, clinic seminars and teleconferences, and materials distributed through VA and private sector sources. Participates in IPV assistance activities in the local community and state to promote and recognize the role of individuals who use and/or experience IPV. Participates on state and local IPV assistance committees. Provides outreach presentations to community social service agencies, military Guard and Reserve units, Veteran Service organizations and other groups on VA IPV assistance programs and services. Promotes the VA Intimate Partner Violence Assistance Program in coordination with the local VA Public Affairs Officer through interviews with local print, voice and television media. Will develop a data monitoring system to measure the efficacy of the program. Collects, analyzes and reports program data to local management, VISN Intimate Partner Violence Assistance Program Coordinator Lead and the National Intimate Partner Violence Assistance Program, Care Management and Social Work Service, Office of Patient Care Services. Evaluates program progress and outcomes and utilizes data to continuously modify and improve the program and processes. LQBTQ+ VETERAN COORDINATOR The incumbent will hold responsibility aiding in the development and implementation of programs, policies, and procedures; Oversight of administrative and programmatic resources; and monitoring of outcomes using a data-driven quality assurance process. The incumbent will coordinate interdisciplinary meetings and treatment services to further aid in the development of culturally competent clinical care for LGBTQ+ Veteran throughout Central Texas Health Care System. The incumbent will allot time to aid in coordinating budget, program development, and program oversight. This level of management and controls is able to increase the use of data related to these programs regarding day to day functioning and program evaluation. This includes developing and implementing information systems to track service activities including visits, referrals, patient demographics, equipment utilization and customer satisfaction. It also includes developing evaluations on clinical guidelines and protocols to establish appropriate utilization of services. The conducting of ongoing program evaluations and data-driven quality improvement will increase the quality and size of the LGBTQ+ Program. The incumbent will ensure that Central Texas Health Care System maintains compliance with any VHA directive relevant to LGBTQ+ Veterans. The incumbent will ensure that decisions are made regarding LGBTQ+ veteran clinical care in an appropriate and timely manner. The incumbent will continuously update existing and develop LGBTQ+ procedures, handbooks, strategic plans, operating plans, and contracts. Work Schedule: Monday-Friday, 8:00 am - 4:30 pm\nTelework: Available with management approval.\nVirtual: This is not a virtual position.\nFunctional Statement #: 000000\nRelocation/Recruitment Incentives: Not Authorized\nPermanent Change of Station (PCS): Not Authorized\nFinancial Disclosure Report: Not required"]
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.