Operations Specialist, Inpatient Behavioral Health (Full Time)
Benefis Health System
Location: Great Falls, Montana
Type: Full Time
Internal Number: 28801
Plans, supervises, implements and evaluates the nursing care of each patient through the use of the nursing process. Acts as the patients advocate. Consults with staff, physicians and Manager on nursing problems and interpretation of hospital policies to ensure patient needs are met. Maintains performance improvement activities within the department and assists the Manager with daily operations of the department.
DUTIES AND RESPONSIBILITIES:
Knowledge of medications and their correct administration based on age of the patient and their clinical condition.
Follows the five medication rights and reduces the potential for medication errors.
Ability to perform a head-to-toe assessment on all patients and reassessments as per policy. This includes neonatal to the geriatric patient population.
Ability to adequately assess and reassess pain. Utilizes appropriate pain management techniques. Educates the patient and family regarding pain management.
Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
Treats patients and their families with respect and dignity. Identifies and addresses psychosocial needs of patients and family.
Formulates a teaching plan based upon identified learning needs and evaluates effectiveness of learning, family is included in teaching as appropriate.
Communicates appropriately and clearly to physicians, staff, Nurse Executive and administrative team.
Demonstrates an ability to assist physicians with procedures both in the ICU and other departments.
Manages and operates equipment safely and correctly.
Coordinates and directs patient care to ensure patients' needs are met and hospital policy is followed.
Maintains a good working relationship both within the department and with other departments.
Demonstrates an ability to be flexible, organized, and function well under stressful situations.
Consults other departments as appropriate to provide and collaborate in patient care and performance improvement activities.
Interacts and communicates professionally with physicians, patient/family, staff, and other departments and involves interdisciplinary team in the formulation of the plan of care.
Maintains performance improvement activities for department.
Documentation meets current standards and policies.
Provides education to staff on performance improvement. Ability to plan and organize orientation and in-service training for unit staff members, participates in guidance and educational program.
Performs management activities including interviewing, coaching, and providing feedback.
Participates in patient care conferences.
Demonstrates the ability to deal with pressure to meet deadliness, to be accurate, and to handle constantly changing situations.
Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.
Demonstrates ability to perform job specific competencies (refer to skills check list).
Adheres to dress code.
Completes annual educational requirements.
Maintains regulatory requirements.
Wears identification while on duty.
Maintains confidentiality at all times.
Attends department staff meetings as required within the department.
Reports to work on time and as scheduled; completes work in designated time.
Represents the organization in a positive and professional manner.
Actively participates in performance improvement and continuous quality improvement (CQI) activities.
Coordinates efforts in meeting regulatory compliance, federal, state and local regulations and standards
Communicates and complies with the Benefis Health System Mission, Vision and Values as well as the focus statement of the department.
Complies with Benefis Health System Organization Policies and Procedures.
Complies with Health and Safety Standards and Guidelines.
Current State of Montana Registered Nurse Licensure.
Three to five years nursing experience preferred with at least one year in Behavioral Health.
As a not-for-profit community health system, Benefis is driven to provide the highest level of care. We serve nearly 230,000 residents across a 15-county region that is bigger than Connecticut, Massachusetts, New Hampshire and Vermont combined. Benefis is the largest non-governmental employer in the Great Falls area, with more than 3,000 employees. Benefis has 530 licensed beds (that includes 146 beds in long-term care, 71 in assisted living and 20 beds at Peace Hospice of Montana) and partners with over 250 area physicians.
Our hospital has been recognized for its exceptional work in quality care by providing a wide range of programs and services to help you live the best life possible. We’re here to help you “Live well.”
Benefis Health System came about when two Christian-based hospitals became one. Our founders believed in providing good care to all in need, and trusted that this would be accomplished. The Benefis name was derived using Latin root words: "Bene-" meaning good, and "fis-" for faith and trust. It’s these same root words that make up such terms as ‘beneficial’ a...nd ‘confidence'. Benefis has been a trusted provider of care for more than 125 years. And our name speaks to our commitment: good care one can put faith in.
Benefis is consistently ranked among America’s top hospitals by the nation’s leading healthcare ratings organizations for a range of services, including cancer care, joint replacement, stroke treatment, wound care and home health.
To learn more about our services, continue looking through our website at WWW.BENEFIS.ORG or call 406.455.5000.