Supervisory Social Worker (Mental Health Supervisor)
Veterans Affairs, Veterans Health Administration
Location: San Antonio, Texas
Mental Health/Social Services
Internal Number: 675556700
The Supervisory Social Worker manages the administrative and clinical aspects of a major specialty treatment programs to include but not limited to Mental Health, Prime Psych, Suicide Prevention, IPV and/or a combination of programs located at one facility or multiple divisions of a facility. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency Requirement - Per VA Handbook 5005, Part II, Chapter 3, Section A, Paragraph 3j: No person will be appointed under authority of 38 U.S.C., chapter 73 or 74, to serve in a direct patient-care capacity in VHA who is not proficient in written and spoken English. Physical Standards. See VA Directive and Handbook 5019. Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Independent Practice Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. Advanced Practice Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series at the GS-12 level or higher in VHA must be licensed or certified by a state to independently practice social work at the advanced practice level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Preferred Experience: EBP Certification Prior experience in similar role or with population served Clinical supervision certification Quality or utilization management experience Former VA trainee Prior supervisor experience Grade Determinations: In addition to the basic requirements for employment, the following criteria must be met for the GS-13 grade level. Experience: One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills in administration, demonstrating progressively more professional competency skills and judgment. Individual may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. In addition to the experience above, candidates must demonstrate all of the following KSAs: (a) Ability to independently organize work, set priorities, and meet multiple deadlines. (b) Skill in a range of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement. (c) Ability to ensure provision of clinical social work services by supervised social workers. (d) Ability to delegate authority, manage priorities, coordinate work, and follow up on pending issues to complete duties in an accurate and timely fashion. (e) Ability to analyze organizational and operational problems, develop and implement solutions that result in efficient operations, and use data effectively to manage workload, quality, performance, and productivity within the service. (f) Ability to provide staff training and development. References: VA Handbook 5005/120 Part II Appendix G39, September 10, 2019 The actual grade at which an applicant may be selected for this vacancy is GS-13. Physical Requirements: light to moderate lifting (15 - 44 pounds); Light to moderate carrying (15 - 44 pounds); reaching above shoulders; use of fingers; both hands required; walking/standing (6 hours); repeated bending (2-4 hours); Operation of crane, truck, tractor or motor vehicle; ability for rapid mental and muscular coordination simultaneously; near vision correctable at 13" to 16" to Jaeger 1 to 4; far vision 20/30; ability to distinguish basic colors; hearing (aid may be permitted); mental/emotional stability; sit for extended periods of time; performs independently; cognitive stability. ["The Supervisory Social Worker has the responsibility of coordinating interdisciplinary staffing, work assignments, budget, and treatment services provided in these areas. They will also be responsible for supervising employees. The incumbent is responsible for the fund control point assigned to the Caregiver Support Program. They are also responsible for managing the use of data related to these programs regarding day to day functioning and program evaluation. In conjunction with the Service Chief, plans, organizes and directs administrative, operational, patient and personnel activities for the service. Duties include but are not limited to: Responsible for making decisions regarding work problems presented by subordinate social workers. Collaborates with others in negotiating, deciding upon, and/or coordinating social work-related changes affecting other programs Advises Care Line Managers/Chiefs on problems involving the relationship of social work activities to the various units and programs Makes selections for supervisory and non-supervisory positions, hears group grievances and serious employee complaints, review serious disciplinary cases (i.e., those proposing suspensions and removals), and disciplinary problems involving key employees Consults with specialists regarding training needs and decide types of training problems related to the identified problems of the supervised wards/units Responsible for suspenses, quarterly, and monthly reports as required by STVHCS, VACO, etc Develops procedures for and ensures the implementation and achievement of the provision of social work services, to medical facility patients on inpatient and outpatient programs Provides, or ensures that professional staff provides advice, assistance, and consultation to community health and welfare agencies and councils and other community groups to enhance the provision of social services to veteran patients in the community Develops and monitors standards of clinical practice/standards of care for Social Work, including development of care guidelines, manuals, and guides to professional practice Develops consistent standard operating procedures required to accomplish clinical care interventions and ensures that they are followed Responsible for developing patient education materials for Social Work. Makes recommendations for recruitment of staff and ensures responsibilities for orientation and continuing education of staff Evaluates and consults on the social work role in various programs Manages and directs social work activities in the Care Lines including interventions to resolve administrative problems and participates in program evaluations Briefs management orally and in writing on a regular basis concerning matters related to Social Work Service, in order to provide information required to make effective decisions for program planning Oversees development of measurable social work treatment protocols and practice models in order to facilitate the use of statistical processes and analysis tools Ensures that social work staff conducts assessments for case management on all OEF/OIF veterans; that staff will use the social work process (psychosocial assessment, diagnosis, and treatment) to conduct an intake health assessment or an update assessment for OEF/OIF veterans Compiles and disseminates social work quality management findings, actions, and outcomes to social workers, medical center staff, and leadership personnel Serves as a vital professional influence and resource to Local Leadership through Social Work Service in their compliance with standards defined by accrediting organizations, such as The Joint Commission and the Accreditation of Rehabilitation Facilities (JCAHO and CARF) standards applicable to Social Work Consults with other Services, program managers, or care line managers on issues pertaining to Social Work ethics, ethical dilemmas in the delivery of care, and ethical issues within the larger organization May carry a minimal clinical caseload and manage difficult cases for line staff assigned under the incumbent's supervision Completes the Suicide Risk Assessment shared template in the Computerized Patient Record System (CPRS) on all patients with suicidal ideation and on any patient whose record is flagged \"High Risk for Suicide.\" Will be required to travel to offsite clinic(s)/location(s) to provide direct supervision and conduct field visits of supervisees and engage with stakeholders for the programs to which social workers, under the direct supervision of the incumbent, are matrixed Responsible for staff development, and employee satisfaction Work Schedule: Monday - Friday, 8:00 am to 4:30 pm\nTelework: Available\nVirtual: This is not a virtual position.\nFunctional Statement #: 000000 Financial Disclosure Report: Not required"]
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.