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VA Northeast Ohio Healthcare System
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Case Management RN
The Transition of Care/Emergency Department (TOC/ED) Nurse Case Manager (NCM) is responsible for the coordination of care of individual patients, some of whom will be inpatients at area hospitals. Through the use of the nursing process, the patient care will be assessed, planned, implemented and evaluated with consideration to the appropriate use of resources. The TOC/ED NCM will manage care with a focus on designated clinical, operational, and financial outcomes for aggregate patient populations. In collaboration with the interdisciplinary team and a family-centered process, the NCM will work to improve outcomes as measured by connection to post-discharge care/appointments, reduced readmission rates, and improved patient/family sati
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